All orders from Briarwood are delivered kerb side only. This means that the order will arrive at your specified delivery address and unloaded onto your driveway or onto the kerbside. The driver is not obligated to carry any of the materials onto your property or inside the property. For example, our drivers will not offload your order, carry it through your property and into your back garden.

Briarwoods offload vehicles and trucks allowed access from the customer to deliver the order is entirely at the risk of the owner of the property or customer. We will not be held liable for any damages to a property.

Briarwood has a vast in-house delivery fleet. Whilst all of our rigid and artic trucks have offload moffetts (forklifts) available, unfortunately our smaller vehciles like vans do not.

If your order arrives on a smaller vehicle such as a van, you will be required to help offload the order.

Please make sure you have a suitable person available when we make our delivery to ensure that your order is offloaded safely.

Our transport fleet deliver orders everywhere in the UK. The only place we do not deliver to is Northern Ireland.

When making your order online, all you need to do is put your postcode in and our website will automatically give you the best price for delivery.

Once you place your order, it will go straight onto our system for our transport planners to view.

Depending on the method you had selected on the checkout for shipping will depend on when you will recieve your order.

For example, if you select 'In-house Transport (Up to 15 Working Days), then this means that we have 15 working days to deliver your order. We advise not to schedule any work in until you recieve your order.

Once your order has synced onto the system, it will go into processing and manufacturing where we will make your order.

When your order has been manufactured, our transport planning team will allocate it to a run. Once allocated, you will either recieve a text message or a phone call notifying you of when you should expect delivery.

Your order with Briarwood will depend on the timeframe you select on the checkout. Please be aware that during busy periods you may experience a longer delivery time.

BRIARWOOD is open from 7am to 4pm Monday to Friday.

No! You are more than welcome to come to our Trade Counter and order on-site.

We advise all customers who wish to order like this to call us prior making their journey to make sure that the stock is available. We wouldn't want you to arrive and then the stock not be there.

You can order online and then select the 'Pick-up' option which then will reserve the stock ready for when you arrive.

Our address is:

BRIARWOOD SUPPLIES
Unit 17,
Briarwood Business Park,
Commerce Way,
Walrow Industrial Estate,
Highbridge,
Somerset, TA9 4AG

No. We do not allow third party couriers to collect your order on your behalf. You will have to come and pick the order up yourself or we can deliver the goods to you for an additional charge.

Of course! Our friendly warehouse operators can help you load your orders onto your vehicles.

Please remember to bring the correct equipment to ensure your order is safely secured onto your vehicle (we do have strapping kits and ratchets available to purchase if needed).